Fire Food and Drink Day 2

On Thursday at Fire Food and Drink, I did not work as a food runner but was up with Katie whose the hostess. They do reservation on the phone and through Open Table, but prefer if you call in. People make the most bizarre requests when making their reservations, especially via Open Table. Some people are very particular about where they want to sit and special requests they have. Another thing that shows up on their reservations are notes that people from the restaurant have wrote about them. While it was a slow night we were reading through the notes and saw some that said how a certain couple is very nice and to treat them well, and others said that they refuse to have certain waiters. I found out James Franco’s grandmother goes to fire and that the Cleveland orchestra comes in later in the night. At the restaurant it is important that the staff know the names of the people that come in. the staff knows many of the people that come in and what they like and are always trying o accommodate to people’s needs. Working up with the hostess is more about knowing the people and welcoming them.